CLINIC CHECK-IN & ATTENDANCE · TABLET + WEB · 2026

Bridgewater

A HIPAA-aware clinic check-in system for children: parents check in on a tablet with a secure PIN, admins manage records in a web portal.

HealthTech · Clinic Check-In

At a glance

Category
HealthTech · Clinic Check-In
Product
HealthTech · Clinic Check-In
Platform
Clinic tablet + responsive web · HIPAA-aware
Our role
Parent tablet app UI · Admin web portal · End-to-end + design system
Stack
Tablet app · PIN auth · HIPAA-aware · CSV export
Outcome
Bridgewater turns clinic check-in from a shared paper sheet into a private, PIN-gated flow, parents on the tablet, admins on the web, with a complete, exportable attendance record that stands up to HIPAA.
01 / 06Challenge

Sign-in sheets on a clipboard aren't HIPAA-compliant.

Clinics check kids in and out on paper sign-in sheets or a shared spreadsheet, where every family can see every other family's name, and there's no reliable record of who dropped off or picked up whom, or when. For a setting bound by HIPAA, that's both a privacy risk and a compliance gap.

Bridgewater replaces the clipboard with a secure, multi-user tablet flow for parents and behavior technicians, backed by an admin web portal that keeps a searchable, exportable attendance trail, with encryption and PIN-gated access throughout.

02 / 06The Parent Flow · Tablet

Onboard once, then check in with a tap.

A first-time parent sets up a profile: their role, any additional guardians, and each child, then a secure PIN. After that, checking a child in or out is a few taps on the clinic tablet, ending in a clear confirmation of who was checked in, and exactly when.

03 / 06PIN Security & Recovery

A forgotten PIN never means a locked-out parent.

Every parent's access is a PIN, not a shared password. Forget it, and recovery is a quick emailed code and a new PIN: no staff intervention, no waiting-room bottleneck.

And when someone's details aren't registered, the tablet says so plainly and points them to the primary parent or guardian, so mix-ups never turn into the wrong adult checking a child out.

04 / 06The Admin Portal · Web

Every check-in, on one searchable web dashboard.

Admins work from a browser, not the tablet. The dashboard lists every check-in and check-out, child, guardian, timestamp, with search to find any record in seconds and a one-click Generate Report.

Reports filter by date range or by user, and export to CSV so attendance can go straight into audits, billing, or compliance records.

05 / 06Admin Access

Portal access is admin-provisioned and password-gated.

Admins create and manage Office Manager credentials, controlling exactly who can open the portal. Sign-in is a secure email + password with standard forgot-password recovery: the web counterpart to the tablet's PIN model.

Incorrect attempts are flagged, and access is scoped by role so each person sees only what they should.

06 / 06HIPAA & Security

Built for a setting where privacy is the point.

Every surface is HIPAA-aware: data encryption in transit and at rest, PIN- and password-gated access, per-role permissions, and an attendance trail that's exportable but never publicly exposed. Password recovery is token-gated, and nothing about one family is ever visible to another.

Impact

The clipboard, replaced with a secure trail.

Bridgewater turns clinic check-in from a shared paper sheet into a private, PIN-gated flow, parents on the tablet, admins on the web, with a complete, exportable attendance record that stands up to HIPAA.